Main Purpose of Job
We are looking to hire an Associate Partnership and Channel Specialist to support our Translation Productivity business specifically in Channel sales territories and India.
The role requires the individual to be comfortable making outbound new business calls, generating interest and qualifying prospective customers as well as sourcing new sales opportunity through in-
bound lead follow up and outbound calls and emails in order to generate Qualified Leads (SALs) to be passed to the Channel Partners / Sales Team for further development and closure.
The Associate Partnership and Channels Specialist will be required to learn and understand the business issues of industry prospects, correctly position our software as a solution and do so successfully in order to generate high levels of interest from prospects.
In addition, the successful candidate will also contribute to the overall success of the business by contributing to ad-
hoc sales and marketing campaigns, all of which are designed to help the division achieve its Sales and Marketing goals.
Responsible to : Partner Sales Manager
Responsible for :
As assigned by the Regional Sales Director Channel & New Markets
Source new sales opportunities through inbound lead follow-up and extensive outbound sales activities but not limited to create a pipeline of interested prospects that can go on to become SALs (Sales Accepted Leads)
Route qualified leads (SALs) to the Channel Partners / Sales team for further development and closer.
Promptly and successfully act on allocated web and other inbound inquiries within a pre-defined period of time
Manage and be responsible for achieving a personal quarterly target as well as contributing to the overall team SAL target
Proactively contact and engage with cold / new prospects to introduce / position SDL software as solutions to improve their translation process
Support calling campaign exercises to existing customers
Works effectively to drive event attendance and calls to action for various marketing campaigns
Qualifies / disqualifies new marketing leads, whether inbound or outbound
Identifies opportunities to up-sell or cross-sell SDL solutions to existing customers
Efficiently routes qualified opportunities to relevant sales person
Works effectively with other members of marketing, inside sales and regional sales team
Performs other duties as assigned by SDL management
1-2 years relevant experience in a telesales related role within a software company or Language Service Provider
Must be a skilled communicator with a dynamic and engaging phone presence who excels in questioning, and listening, to determine the prospect’s needs
Exceptional phone manners
Intelligent, articulate, high-energy, and self-motivating
Excellent verbal and written English communication skills
Ability to interact at ease with mid-level contacts at clients
Strong presentation, communication, organization, multitasking, and time management skills
Familiarity with B2B social media channels, e.g. LinkedIn
Proficiency with contact management solutions (e.g., Salesforce.com) and Microsoft Office suite of tools
Disciplined, enthusiastic, and intent focus on attention to detail
Self-motivated and able to work independently, as well as within a team
Prepared to undertake occasional international travel
Additional written and verbal Language capability
Experience of working in the CAT (computer aided translation) industry