How would you like to work in IT & Communication, toying with cutting edge technologies and enjoying your life? Come closer to #LifeAtOrange.
We’ll recruit you from the safety of your home and we’ll prepare you for the challenges of this period for the time being, our activity is carried out remotely.
What we're looking for
Romania’s Convergent Solutions team is looking for a new colleague to detect,
record and solve or follow-up resolution of end-to-end fixed services quality
problem. You will grow in our team as part of division which counts hundreds of
constantly try to improve our knowledge, share practices and stories from the
battlefield". Your work will impact the digital experience of over
10 million people, and counting.
Convergent Service Desk Engineer you will coordinate critical incident recovery
operations on fixed services area and assure operational support to Service
Operations Engineers and Technical Service Manager roles.
you are :
environment on interesting technical challenges
What you'll be doing
relevant information related to an event (alert or notification received
alerts, recording, troubleshooting, and SLA monitoring
customer, via phone / email
place in the process of restoring services
What you need to know / have
What's in it for you