POSITION OBJECTIVE :
Support operational and reporting processes as assigned by the unit head
RESPONSIBILITIES / ACCOUNTABILITIES :
Main job responsibilities :
Support to vendor manager for activities in relation to vendors owned by TTS Co FrontDesk, including meetings with local cash vendor, visits for cash counting, controls, etc;
Receive customers’ instructions by interacting directly with customers for day to day business. Report immediately and document deficiencies, identify errors, as well as the related solutions.
Pre-Processing Responsibilities for all types of instructions received over the counter or fax : Ensure all the verifications of the customer's instructions are in place, according to MPP procedure, SV Procedure and other Policies / Procedures in conjunction with Client Desk activity.
Record the customers’ instructions into logs and deliver them to Operations as per schedule;
Scanning manual transactions into the system and perform reconciliation;
Manages mailing received in relation to customer instructions / operations;
Provide back-up for teller activities (including cash transactions) whenever required.
Compliance with the employees' conduct rules as described in the Employer's policies and procedures and applicable laws, regulations and guidance issued by the competent authorities;
Other responsibilities as assigned by the supervisor.
REQUIRED EDUCATION AND EXPERIENCE :
University degree in Economics
Previous experience in banking would be a plus
SOFT SKILLS :
Good interpersonal skills,multitasking
Verbal and written communication skills (both English and Romanian)
TECHNICAL SKILLS :
Knowledge of local legislation in Payments / Cheques area would be a plus