Operations Officer
Citigroup Inc
Bucharest, B
‎în urmă cu 16 ore

POSITION OBJECTIVE :

Support operational and reporting processes as assigned by the unit head

RESPONSIBILITIES / ACCOUNTABILITIES :

Main job responsibilities :

  • Support to vendor manager for activities in relation to vendors owned by TTS Co FrontDesk, including meetings with local cash vendor, visits for cash counting, controls, etc;
  • Receive customers’ instructions by interacting directly with customers for day to day business. Report immediately and document deficiencies, identify errors, as well as the related solutions.
  • Pre-Processing Responsibilities for all types of instructions received over the counter or fax : Ensure all the verifications of the customer's instructions are in place, according to MPP procedure, SV Procedure and other Policies / Procedures in conjunction with Client Desk activity.
  • Record the customers’ instructions into logs and deliver them to Operations as per schedule;
  • Scanning manual transactions into the system and perform reconciliation;
  • Manages mailing received in relation to customer instructions / operations;
  • Provide back-up for teller activities (including cash transactions) whenever required.
  • Compliance with the employees' conduct rules as described in the Employer's policies and procedures and applicable laws, regulations and guidance issued by the competent authorities;
  • Other responsibilities as assigned by the supervisor.

    Qualifications

    REQUIRED EDUCATION AND EXPERIENCE :

    University degree in Economics

    Previous experience in banking would be a plus

    SOFT SKILLS :

    Good interpersonal skills,multitasking

    Verbal and written communication skills (both English and Romanian)

    TECHNICAL SKILLS :

    Knowledge of local legislation in Payments / Cheques area would be a plus

    Travel

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