The Order to Cash Associate is responsible for performing work activities included in the end-to-end Order to Cash (OTC) process for the Kellogg organization.
WHAT WILL I BE DOING?
In support of the Global Business Services strategic objectives, the OTC Deductions Associate will :
Validate and process customer deductions and reimbursement requests
Responsible for timely processing of customer deductions and payments through independent decision making including research and validation
Partner with internal and external customers to identify trends, perform root cause analyses, and provide solutions to resolve issues causing deductions
Create a seamless and satisfying internal and external customer experience for all interactions with the Kellogg Center OTC team
Consistently meet compliance measures and fulfill service level agreements
Achieve and sustain best practices in effectiveness, quality delivery and efficiency within a strong internal control framework
Pursue continuous improvements aimed at continually challenging the norm and being innovative in order to drive efficiencies and decrease costs
Contribute to a team environment that is focused on high performance and operational excellence
WHAT DO I NEED TO DEMONSTRATE?
At Kellogg Company, we place a huge emphasis on recruiting the best people to help grow our business and build on our success.
As well as a hunger to learn and succeed in Finance, to be considered for this position you must be able to meet the following requirements :
University Degree or equivalent
Significant experience in finance or a related field
Language Skills :
Two second languages : Spanish, Italian, French or German (depending on specific market assignment)
Computer skills, including experience with SAP ERP system and Microsoft Office
Strong verbal and written communication skills
Excellent analytical and problem solving skills
Independent problem solving, negotiation and decision making and time-management skills
Strong interpersonal skills and the ability to work in a team environment
Ability to manage multiple and sometimes conflicting priorities and specific time constraints
Experience working in a shared services, process driven or service center environment
Expertise in Order-to-Cash function including best practices, technologies, processes, procedures and tools
Training and certification in Six Sigma or LEAN
Growing and nurturing the world starts with our employees, which is why our tailor-made career growth programmes are just what you need to set yourself for success.
With our extensive benefits package including flexible working, which enables you to take control of your work / life balance, we really have our people at the heart of our organisation.
We strive to create a world where people are not just fed but fulfilled and a workplace where everyone can voice their opinions and are empowered to be their true selves.
It’s each and everyone’s unique flavour that make up Kellogg’s recipe for success and the diversity of ideas, experiences and beliefs that fuel our future ready momentum and embolden our make it happen culture.
Please note that we will only accept applications that are made to us via our Careers site. If you experience any difficulty when applying, please contact european.