In 2020, we are pursuing our ambitions to continue to enable organizations' digital transformation. We are looking for our new Enter Job Title to join Axway's family.
Are you ready? Join us now!!!
Together we can. Together we will. Axway is an enterprise integration company that's been around for over 20 years to digitally transform enterprises of all sizes - more than 11,000 in 100 countries at last count.
Axway revitalizes heritage IT infrastructures to enable brilliant digital customer experiences, unlock new business innovation and capabilities, and put companies on a secure, future-proof path for growth.
You'll exchange ideas with a culturally rich global community of over 1,800 members who connect remotely or show up onsite in virtually every time zone on the planet.
And you'll have the support and camaraderie of your Axway leadership and colleagues to serve as a reminder that you're not alone on your journey, and that every day, you've taken one more step forward.
With Axway, you'll go far because we're better together. Learn more : are currently seeking an Recurring Revenue Renewal Specialist for our new Customer Success Organization (CSO) business unit.
This position is part of our Global Renewal Romanian Center. The position reports to the Manager of Subscriptions & Maintenance Renewals in Bucharest, Romania.
The primary objective for this position is to protect our recurring revenues (Subscriptions & Maintenance) and grow our customers through expansion, driving good customer satisfaction and loyalty.
The right candidate will be capable of working in autonomy while defining priorities, building trusted relationship with his / her end-users / partners, and showing a good predictability of his / her business.
If you are young and dynamic, have an insatiable hunger for knowledge, your creativity and problem-solving skills are outstanding, please don’t deny us the chance to meet you!
We can offer you a fast moving and challenging environment in which you will have to manage multiple tasks and priorities, using your attention to details and customer orientation skills.
The successful candidate will have a minimum of 3-4 years’ experience in similar / related function, including Services renewal or Customer care in a high-technology environment
The position will require working flexibly and openly with a wide range of team-members and time-zones, so the candidate will have demonstrated experience in excellent time management, ability to analyze important workload and prioritize time based on changing priorities
The candidate will have proven experience in a role involving critical thinking’, ability to analyze issues, make decisions and problem solve self-sufficiently, without requiring direction setting.
As a Recurring Revenue Renewal Specialist, you will be responsible for developing and managing a quarterly Renewal Sales plan to ensure that Software Subscription Renewals within an assigned portfolio are managed to successful on-time closure.
Maintaining and growing the customer relationship in your assigned territory is critical, while ensuring high customer satisfaction, and that Sales Target Quota and Renewal KPIs are successfully met and / or exceeded.
The role also entails working closely with internal departments like Sales, Invoicing and Fulfillment
Working directly with customers or with partners to negotiate the Saas and / or On-Premise renewal. Including pricing and service-term negotiations and re-pricing in the event of volume changes and / or the availability of replacement services and solutions.
Career Development :
Employee career development is one of Axway’s major company values; and we are deeply committed to helping them leverage the promotion and job mobility opportunities that are right for them.
This is what our candidates can expect from us if they choose to join our team :
In addition, Axway’s global presence creates opportunities for geographical mobility both within Axway subsidiaries.
For internal use only!