Quality Associate Role with Hebrew in Bucharest
DK Global Recruitment
Bucharest, Romania
3 zile în urmă
source : Europe Language Jobs

Description

Carry out the detailed assessment of contacts / conversation that are resolved.Assess if the business and compliance requirements are followed as per the SOP / guidelines.

Identify the gap and share / update constructive feedback.Execution on daily deliverables and detailed instructions provided on new assignments.

Decisions made are to keep in mind, not to impact on the team / self-efficiency. Individual contributor as a part of a team, with a focused scope of work.

Provide clear and crisp understanding of errors made.

Requirements

Freshers or 6 months experience in any Quality Review processAdvanced level of Hebrew and EnglishGood working knowledge of computer i.

  • e. , MS-Office (Google sheets will be an added Advantage)Attention to details and a results driven approach is a mustAbility to work well under pressureClient oriented, flexible, patientExcellent written communication skillsGood organizational skillsFor Experience candidatesExcellent verbal &
  • written communication & presentation skillsGood client management skills with eye for detailing, proactively identifying gaps in processes and flag it to internal leadership &
  • client as appropriateGood Interpersonal & people management skills with good problem solving approachGood analytical skills for MIS, number crunching &
  • reporting to internal & external customersAbility to exercise managerial judgment and perform as a mentor. Ability to multi task multiple activities by effective delegation and monitoringDemonstrated Customer Service Skills

    Offer

    Competitive remuneration packageA challenging working environmentMonthly performance bonusOur clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them.

    Thus, you should not hesitate to reach us regarding any kind of queries you have, related to jobs and career advice.Note : Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment.

    We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.

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