Do you speak Polish? Join Genpact tod
Genpact Romania
Curtici, RO
3 zile în urmă
source : Loadjobs

Job Description :

Genpact continuously hires Polish speakers in areas like :

IT Support

How about being the single point of contact in IT matters, for your client? Be it phone, chat, e-mail or ticketing platforms your support is highly valued and appreciated! You will learn how to work in a virtual environment, interacting with colleagues and clients all over the globe.

How can you make a difference? Understand your customer’s needs and exceed its expectations with a friendly and can-do attitude.

  • Providing support for user requests around hardware, software, network and service issues
  • Coordinate incident resolutions with Level 2 and Level 3 staff
  • Logging and keeping records of user queries
  • Requirements : What are we looking for?

    What are we looking for?

    An advanced Polish level is mandatory and you will also need a good level of English to do the job right.

    You will work as part of a large and friendly team so it’s important to be a team player.

    We like customer management skills as well as a keen eye for details and problem solving attitude.

    And we will value your willingness to learn!

    Benefits : Skills :

    Skills :

    Courageous, Incisive, Intellectually Curious

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