TEAM LEADER
The Escape Game
ALEXANDRIA
4 zile în urmă

This is for a brand new location opening in the Georgetown M Street area Position : Team Leader

PAY : $12.50-$13 / hour Depending on experience.

Position Description : Team Leaders exist to encourage, serve, and empower their team to uphold our service and hospitality standards.

They are ultimately responsible for the success or failure of a shift. The ideal TL is excited to be flexible and creative in a fast-paced, high-stress environment.

How Team Leaders Serve Our Guests and Our Team :

  • Leading and communicating with a team of 4-10
  • Creating a fun, positive atmosphere
  • Opening and closing the store
  • Ensuring operational excellence on shift by :
  • Making sure games start on time
  • Facilitating team member breaks
  • Upholding TEG standards
  • Addressing maintenance issues
  • Managing cash / inventory
  • Ensuring each guest has a five-star experience
  • Job Requirements :

  • At least 2 months of experience and mastery of the Game Guide and GES positions. For a store launch, you will need to enter in as a Game Guide and be trained to Team Leader fairly quickly.
  • This could take up to 2 months.

  • Demonstrated leadership ability with 1-2 years experience in a guest-facing setting preferred
  • Flexible availability. Hours are based on store business needs. Must have availability to works nights, weekends, and / or holidays.
  • Knowledge, Skills, and Abilities :

  • Genuine love for serving others
  • High capacity for creative problem solving
  • Excellent discernment
  • Flexible multi-tasker
  • Positively influences others
  • Embodies TEG’s mission and values
  • Maintains composure in high stress, face paced environment
  • Basic computer skills
  • Position Details :

  • Our store is open anywhere from 7am until 12am (or after) during normal operating hours. However, during a new store launch (the first month or two) the hours will be adjusted as we are in training.
  • Shifts will be more like mid-shifts (for example 12 : 30pm-9 : 30pm).

  • At TEG we adjust the shifts based on business needs. This is further explained in interviews.
  • Full Time (FT) for this position means : Hourly is 30 hours per week, most available hours are Thursday- Sunday. Nights, weekends and holidays are our most available times for hours for our FT team members.
  • 4-5 shifts per week is normal for FT team members.

  • Part Time (PT) for this position means : Less than 30 hours per week.
  • For more information email : connor.sagerman theescapegame.com

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