Support Engineer (English) - Sibiu - Determined Period
Stefanini Romania SRL.
Sibiu
‎în urmă cu 8 ore
source : EJOBS GROUP

Candidatul ideal

  • English knowledge advanced level;
  • Knowledge or experience in working with Windows and MS Office products;
  • Ability to understand technical issues and to provide the proper solution for it;
  • Previous successful customer service experience is considered an advantage;
  • Strong written and oral communication skills;
  • Able to communicate with the customers in a non-technical manner.
  • Descrierea jobului

  • Providing IT support on specific software to users;
  • Solving various technical issues such as : VPN troubleshooting, configuring Pads and smartphone applications, MS Outlook troubleshooting;
  • Logging remotely to the client’s computer and help them solve software issues;
  • Processing technical issues into the ticketing system;
  • Troubleshooting hardware, software and network related issues;
  • Escalating problems to the next level of support when necessary.
  • Attractive salary package;
  • Contract for unlimited period of time;
  • 27 days Annual Vacation;
  • IT and Soft skills trainings provided by our specialists;
  • Opportunity to develop a career within a stable multinational environment Trainer, Quality Analyst, Team Leader, Project Management, Infrastructure or Application Developer Specialists etc.;
  • Friendly, fun and young team.

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