Junior IT Support Specialist
Rentals United Sp. z o.o.
Timișoara, Romania
5 zile în urmă
source : Just Join IT

Zendesk (nice to have)

Bitbucket (nice to have)

Ticketing tools (nice to have)

Postman (junior)

Tech-docs usage (junior)

Polish (master)

Hi there! We are Rentals United - game-changing software in the short-term rental ecosystem run by people with passion.

We are looking for enthusiastic professionals to be who thrive in a dynamic start-up environment. If you're passionate about technology, come work with us! Join our multicultural and international team to discover how your day-to-day responsibilities can have a real impact on the business.

IT Support Specialist at Rentals United works as a member of the IT & API Support team alongside Developers to contribute to developing the SaaS platform.

As a future team member of the IT Team you will share the following tasks :

  • support our partners and assist users
  • identify and resolve issues in order to avoid future incidents
  • identify and resolve technical issues in a timely manner
  • communicate within the international team and work closely with our business partners
  • Who you are :

  • willing to develop your skills professionally
  • openness to learning new things
  • very good command of English (B2+)
  • able to read and provide technical documentation (tech-docs usage)
  • great communication skills (mainly writing & reading as we support our partners via ticketing tools)
  • ability to explain and communicate highly technical and complex IT issues to non-technical people
  • creativity, assertiveness and attention to detail
  • can-do attitude
  • nice to have : in-depth API knowledge
  • We offer :

  • IT & API Support Team onboarding that will give you a chance to know innovative solutions in the travel industry
  • start-up-like atmosphere (flexibility and great people)
  • possibility to grow within the team to become an expert
  • computer, comfortable office chairs and additional computer monitor to make your work environment the most convenient (both in the office and at home)
  • modern office located near Gdański Metro Station with the possibility to work fully-remotely - you can check out the Warsaw-based office address here
  • understanding approach to your needs
  • possibility of raising qualifications
  • online recruitment and onboarding
  • possibility to join private healthcare package
  • long term cooperation
  • Details :

  • Type of contract : B2B (32,5 - 45 pln / h + VAT) & full-time position ( 160 hrs / month)
  • Remote work : yes
  • Contract duration : permanent
  • Office hours : 7-15 / 10 - 18 / 14 - 22 (there are 3 work shifts to cover for the IT Support team)
  • Benefits : Pluralsight courses, Multisport, health insurance / medical package financial support & more
  • Our recruitment process is fast & smooth - we respect your time as much as our clients!

  • Your application
  • Interview - initial screening ( 30 mins)
  • Online test - SQL & Client Support skills ( 60 mins)
  • Online meeting with HR team & Support Manager ( 30 mins)
  • Offer
  • Online Intro call with your future team
  • Onboarding
  • The recruitment process is in English. Please provide your CV in English when applying for the position.

    Raportați această lucrare

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Email-ul meu
    Făcând clic pe "Continuă", acord nevoo consimțământ de a procesa datele mele și de a-mi trimite alerte prin e-mail, așa cum este detaliat în policyApplicația de confidențialitate a lui neuvoo. Pot să-mi retrag consimțământul sau să mă dezabonez în orice moment.