Customer service with Russian - on site
WebBeds
Cluj, Romania
1 zi în urmă
source : Europe Language Jobs

Description

We are WebBeds, a global tourism Company and we need more talent to join us in our Cluj Napoca office.

  • For those of you that have excellent English skills and your desire is to work in a dynamic role that involves interaction with people of different cultures and comes with the opportunity of professional progress, we would love to hear from you.
  • If you also speak Russian , apply now and find out what exciting opportunities WebBeds has to offer.
  • We will only consider applications from candidates based in Cluj Napoca, or Romania who are willing to relocate to Cluj Napoca.
  • Responsibilities :

  • To manage clients and partners (internal and external) enquiries, complaints and issues, ensure to keep all the time customer satisfaction;
  • To interact with customers by phone and email to provide and process information in response to their requests and concerns about our products and services;
  • Build customer relationship by listen actively, question appropriately by providing update and feedback;
  • Requirements

    Besides the career we offer :

  • An amazing training experience from day one, where you will be trained and supported extensively to ensure your success;
  • Discounts on hotel accommodation around world for friends and family;
  • Professional Development and advancement opportunities;
  • Private medical health care;
  • 7Card Gym membership (discounted);
  • Meal tickets;Referral bonus;
  • Extra holidays;
  • Temporary hybrid work (remote & office work). Working from the office will be required in different situations, for example, (but not only) during the training period.
  • More details about our current hybrid work system will be provided upon application.

    This is a full time position, with 40 hours per week . This position requires working in shifts after initial training is complete.

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