Field Service Administrator
GE Power Portfolio
077190 Bucharest, Bucureşti, Romania
3 zile în urmă

JOB DESCRIPTION

Job Description Summary

The Field Service Administrator will organize the ticketing activity, immigration, mobilization and demobilization of field employees.

Administrators will update the company databases as appropriate daily ensuring accurate employee and job status and financial information.

They will support the Field Service Team in daily administrative activities and will serve as a liaison to the Processing and Business Ops Specialists, Field Operations, Immigration, HR and Finance.

There may be assigned other duties to help proactively drive our vision and align with our organization’s core values.

Job Description

Essential Duties & Responsibilities :

  • Update and maintain company databases with employee,
  • Ensure travel costs support Cost Management objectives (flights, accommodation, vehicle hire)
  • Generate and manage multiple reports for direct manager as needed
  • Assist with development and testing of system modifications within systems and databases
  • Coordinate immigration, mobilization and demobilization of field employees to ensure timely arrival to and from job sites
  • Update employee status in the company database (Library Database)
  • Initiate requests and follow up on information in the Travel System
  • Assist management team with Field Time and EmpCenter tools or Amex card issues
  • Support technical training events, certifications and update databases related to this
  • Initiate cases with outside counsel to procure visas / work permits
  • Communicate with various government agencies for certification of documents
  • Fulfill request for Letter of Invitation (as needed)
  • Provide guidance to employees and Field Business Ops teams regarding documents, cost and time requirements for visa / work permit applications
  • Ensure all paperwork including applications for immigration visas / work permits are completed accurately and in a timely manner
  • Track visa and work permits progress to keep business partners updated
  • Maintain immigration tools and files for all employees on foreign assignments
  • Process and complete any exit permit or formalities prior to employees leaving the home country for assignment, if applicable.
  • Required Qualifications & Experience :

  • Three years relevant work experience in field operations, customer service, ticketing or office administration role desired.
  • Bachelor’s degree preferred. Related degree considered in lieu of experience
  • Desired Characteristics :

  • Excellent written and spoken English language skills
  • Excellent customer service and interpersonal skills
  • Excellent communication, time management and organizational skills
  • Ability to multi-task, working under tight deadlines
  • Intermediate knowledge level of Microsoft Office (Word, Excel, Power Point, Outlook)
  • Additional Information

    Relocation Assistance Provided : No

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