Service Desk with Hungarian
Atos
Timisoara, Timis, CH
5 zile în urmă

About Atos

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion.

European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions.

The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos Syntel, and Unify.

Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence.

Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

We are looking for motivated and hardworking candidates who want to start a challenging career in IT. You can take the first step on a clear career path, with multiple development opportunities both on technical or non-technical fields.

Our team awaits you in Timișoara, Romania .

Job Requirements

  • Good communication skills, both written and spoken;
  • Team working and Customer service skills;
  • Hungarian language mandatory - proficiency level C1;
  • Flexibility and availability for shift schedule from 08 : 00 - 19 : 00 .
  • Main responsibilities

  • Handle simple and / or less common requests from users or customers in a pleasant and professional manner;
  • Following agreed procedures, responds to requests for providing assistance or for processing operations asked by customers.
  • By adherence to customer concern procedures, promptly allocate unresolved calls as informed by the knowledge base available
  • Additional Information

  • Proven career plan in place where this role will open other opportunities inside ATOS.
  • What we offer

    We are a company that cares about employee happiness as well as company growth. Atos offers not only a meaningful and exciting workplace, but also a rewarding work experience, with competitive compensation and benefits packages :

  • Training and certifications : On going In-depth training with current and emerging products and technologies;
  • Flexible benefits : Medical program, Sports benefits, Food vouchers, Mobile phone, Laptop;
  • Compensation : Competitive salary package
  • Extra vacation days.
  • Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique.

    Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.

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