Engineer 1st Line
Bucharest, RO
3 zile în urmă

Your day to day :

  • 1st Line Operations of Vodafone NL Network in a multi-vendor environment.
  • Monitors and maintains Vodafone NL Network, dispatches field and 2nd line personnel, performs periodically reports and follow up in order to reach the agreed Network and NOC KPI’s.
  • Preventive and corrective first level troubleshooting ensuring quality and continuity of service and the restoring time for Vodafone Network elements.
  • In collaboration with 2nd Line Operations teams, work out procedures related to the analysis of alarms in order to detect and eliminate faults.
  • Daily activities :

  • 24h / 7days monitoring of the Vodafone NL Network (RAN, Transmission, Fixed), using umbrella fault management systems and specific NMS’s.
  • Escalates complex technical problems to 2nd Line Operations in order to solve incidents as soon as possible.
  • Dispatches field engineers and contractors, in case of incidents that need local support and follow up the issue until it issolved.
  • Provides notifications related to network outages to the management team and trigger the Incident Manager to coordinate the activities to solve the outages.
  • Perform the 1st line activities included in site Acceptance package.
  • Participates at internal and external training sessions in order to permanently improve his / her technical skills.
  • Mandatory skills :

  • Knowledge of telecommunication services and technologies (GSM, UMTS, LTE, IP, PDH, SDH, DWDM).
  • Capable to understand and to work with different Windows applications (WEB- based);
  • Good communication skills.
  • Team working oriented.
  • Good Knowledge of English
  • University degree : faculty of Electronics, Telecommunications, Information Technology;
  • Nice to have : 1-2 years of experience in Operations and Maintenance activities
  • Benefits :

  • In this pandemic period we have 100% work from home for your safety.
  • Medical and dental services
  • Life insurance
  • Dedicated employee phone subscription
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Ongoing Education we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
  • You get to work with tried and trusted web-technology
  • Getting in on the ground floor of an technology changing company
  • Flexible Vacation Take time off when you need it, we trust you
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