The Security Program Manager oversees and coordinates the information security services that Secureworks provides to the client.
The PM is a trusted information security partner with the client and works collaboratively to understand, anticipate and recommend risk mitigation while promoting the overall information security protection for the clients information assets.
In this role, the PM works with stakeholders and teams across the organization to help deliver information security services.
Ensuring the delivery of information security services to the client is in compliance with the contract and is in compliance with any applicable standards and regulatory requirements (e.g., PCI, HIPAA)
Perform client account management (communications, site visits, monthly & Quarterly Governance, etc.)
Lead cross-functional program teams in security remediation planning and execution of security programs by planning and tracking of tasks, schedules, resources and dependencies- facilitate & drive project meetings
Participating with the client in the definition and implementation of information security policies, strategies, procedures and settings to ensure confidentiality, integrity and availability of clients environment and data
Participating with the client in the strategic design process to translate security and business requirements into processes and systems;
evaluating new / emerging security products and technologies and making recommendations to customer leadership in regards to the security posture impact on the organization
Identifying, reviewing and recommending information security improvements as they relate to the achievement of the clients business goals and objectives
Participating in internal and external audits for the client (e.g., SOX, PCI) and coordinating information security services activities
Managing and driving remediation efforts related to information security; remediation may be from incidents, penetration tests, vulnerability scans, internal / external audits and Critical Practice assessments
Identifying information security weaknesses and / or gaps in the clients current operations and working with the client to bring information security operations up to standards
Participating and representing information security in delivery / operational meetings; conducting an information security operational review meeting with account (e.
g., Client Delivery Executive) and client (e.g., CISO) key stakeholders with topics including information security status and performance
Reviewing service management reports to ensure tickets (i.e., incidents, problems, requests, changes), related to information security, are being acknowledged, worked and Service Level Agreements are being met;
providing direction on ticket remediation and ensuring remediation is complete
Conducting an ongoing security awareness program for Dell personnel supporting the client ensuring individuals understand and are compliant with the relevant information security obligations in support of the client;
program should address relevant security topics and adequately provide guidance on security policies and supporting documentation
Cultivating trusted partner relationships with account and client; keeping consistent and open dialogue to uncover issues, challenges, risks
Maintaining an information security strategy (forward looking roadmap), for your client, aligning services / portfolio components to the strategy
Essential Requirements :
Minimum of 5 years of related experience as a Program Manager or Service Delivery Manager in a technology focused Enterprise environment
Minimum of 2 years of experience in cyber security projects
Knowledge of end-point security architecture and protection strategies. Can include hands-on experience overseeing / managing common end-point security technologies (i.
e., AV, Encryption, Spam / Spyware, Personal Firewalls, as well as other protection capabilities such as GPO management and mobile security strategies).
Client relationship management experience at the senior level
Ability to manage and prioritize multiple tasks and projects and assist / advise support engineers in establishing appropriate priorities
Experience with information security analysis (SOC L1-L2-L3 operations) and the overall IR flow
Strong oral and written communications
At least one of the following certifications : CISSP, CISM
Desirable Requirements :
Ability to read contracts and interpret information security contractual requirements
Ability to grasp complex issues to arrive at optimal solutions
Ability to influence and work across a highly matrixed organization
Drive for results
Strong ethics and integrity
Ability to adjust to new situations
Our Bucharest office is vital to Dell Secureworks. It serves as our core Security Centre of Excellence hub for EMEA. Dell Secureworks is 24x7x365 operations environment, and depending client and business needs you will be required to work a rotating shift
Here are more reasons to join our team!
Take a look at what we offer and feel free to reach out to us for more details!
Development programs and cyber security trainings / certifications because we grow together
Internal Career Progression Plan for top performers - we encourage you to follow internal opportunities
Regular workshops we are the largest community of cyber security experts and we enjoy sharing our best practices during our Communities of Practice and to our trainees
Great location multiple ways to get to work subway, tram, even your own car also your lunch just around the corner - you can find us at AFI Park 4-5 and Campus 6
Work from home policy your time matters
Relaxation Area because a good gaming break never hurt nobody
Weekly professional massage sessions and even our own massage chairs
Medical and Dental subscription flexible package and you can include your family members
Weekly fresh fruits vitamins are important for your health
Annual Performance Bonus
Internal Employee Rewarding System / Tool we value working as a team and we recognize each other’s efforts