As the Transportation Supervisor of the capacity team, you’ll be expected to lead growth in the following areas : team mentorship and network team building, operational execution, internal sales, carrier relationship development, while contributing to a positive, healthy and efficient environment.
Work with a team of approx. 8 to establish individual performance goals
Take ownership of the entire load board of the branch, confirm loads / businesses in Managers absence and show leadership skills by taking responsibility of the operational part of the business
Review goal progress with employees regularly
Provide day-to-day coaching and feedback
Utilize carrier analytics and other internal resources to make informed buying decisions
Maintain and grow relationships with carrier accounts including conducting account reviews and identifying opportunities for additional collaboration
Resolve problems, including identifying issues, thinking critically to determine the best course of action, and implementing solutions
Provide consistent and exceptional service levels to contracted carriers and internal customers
Understand the technology platform and drive automation
Study and understand market trends and seasonality
Establishing and pro-actively maintaining relationships with management level contacts both inside and out of your organization.
Lead and take part in ad-hoc projects.
Required Qualifications :
Bachelor or University degree or equivalent experience in freight forwarding / transportation / supply chain environment
Prior supervisory experience and strong leadership qualities
Fluent in English
Excellent verbal & written communication skills
Strong ability to persuade, motivate, and influence others
Analytical & process oriented
Ability to work in a team environment, while also delivering independent results.
About C.H. Robinson
From the produce you buy, to the water you drink, C.H. Robinson delivers products to people all around the globe. We are one of the world’s largest 3rd party logistic providers.
Join our diverse team to innovate, solve problems, have fun and thrive.