Collector with German - Logistics Austria Team
DB Schenker GBS Bucharest
Bukarest, Rumänien
3 zile în urmă
  • Achieves individual and team objectives setby SLA (Service Contracts) and KPI (Key Performance Indicators)·Dunning &Collections Management for low and medium complex portfolio.
  • May manage highcomplex portfolio of customers in specific situations;·Communicatewith customer to ensure timely collections of company receivables;
  • Makerecommendations for account hold / blocks based on credit status, account balanceand customer’s payment habit;·Work withcustomers, sales and operations to resolve escalations and support disputemanagement process by timely identifying, qualifying and assigning disputes;
  • Executeaccount reconciliation; ·Executes anddocuments internal controls in support of audit team;·Assisting withfinancial and tax audits;
  • Contributingto continuous improvement initiatives to optimize service quality;·Accurate andconsistent usage of collections specific systems;
  • Supportperformance and process reviews, for internal and external customers byproviding root cause analyses and preventive action plan;
  • Be compliant with all SGBS process andpolicies Performsother duties as assigned by direct superiors and managers;
  • Bachelor’s degreepreferred;
  • 0 - 2 years of B2Bcollections experience;
  • Previous experiencein working with ERP, preferably SAP FI module, is a plus;
  • Advanced Englishlevel (min B2);
  • A second foreignlanguage as per Job requirement (min B2)
  • Basic knowledge ofMicrosoft Office package (Excel, Word, Power Point, Outlook etc.);
  • Proven customeroriented attitude,
  • Strong communicationskills, both verbal and written;
  • Ability to workindependently and adapt to a fast-changing environment
  • Negotiation andpersuasion skills
  • Time managementskills
  • Attention to details
  • Orientation tosolutions, pro-activity
  • Self-motivated,enthusiastic, meticulous, and result-oriented
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