French language C1
The candidate should beadvanced in (insert foreign languages), any other foreign language is extra.Preferred profile is: problem solving abilities, team player, sound planningand organizing, attention to detail and excellent change management (changebased on requirements). Previous customer service experience is a plus.
The Deal Specialist is a partner forthe Sales team, offering support mainly for pre, but also for post-salesactivities in order to secure the successful outcome of the negotiationprocess. The position involves working in a multi-cultural environment andcovering multiple countries and/or lines of business. The work is fast-pacedand seasonal in nature, corresponding with Oracle’s quarterly and annual fiscalcycles.
The Deal Specialist creates and validates contract documentation using Oracle'sstandard document templates, a set of contract options and in accordance withOracle's policies and approvals, in response to requests received from Sales. Giventhe business complexity, the contracts may require non-standard terms, subjectto further analysis related to approvals and clauses creation. For thatpurpose, the Deal Specialist follows defined engagement guidelines to liaisewith other Deal Management teams, Finance, Legal and other groups across Oracleto ensure policy compliance and mitigate corporate risk. Duties and tasks arestandard with some variation, in accordance with the role’s specifics.
·Able to complete own role largely independently withindefined policies and procedures
·Effective teamwork and collaborationskills.
·Excellent written and verbalcommunication skills.
·Sound planning & organizing,detail oriented, time management skills.
·Good command of MS Office.
·Flexible to change priorities andadjust to daily business requirements.
·Able to work effectively under time criticaldeadlines and pressure.
·Demonstrates resilience in times ofchange and uncertainty.
·Strong personal drive andself-motivator.
·Excellent customer service skillsand proactive attitude.
·Experience in handling standardcontractual documents is a plus.
·Knowledge of Oracle policies andprocedures is preferred.
·Must be fluent in local languagesfor contracting countries.
·Ability to evaluate alternative courses of action, togetherwith problem solving and decision making skills.
Detailed Description and Job Requirements
Processes and invoices customer orders in accordance with agreed contracts. Monitors contract and business terms to mitigate Oracle's risk.
As a member of Contract Management you will assist customers, both internal and external, with license contract interpretation, negotiations and administration of licensing agreements including extensions, new business, invoicing, credit holds, receivable issues and consolidations. Draft and negotiate standard and non-standard contracts. Act as a liaison between consultants, Credit, License, Tax, Business Practices, Revenue accounting, and customers to resolve contractual and consulting business issues. Validate all aspects of contract packages for accuracy and compliance with Oracle's Business Practices and Consulting Business Approvals/Process while maintaining customer satisfaction and responsiveness. Submit contract order packages to Revenue accounting for order processing and project funding. Anticipate problems and initiate actions to ensure customer orders are processed efficiently. Prepare contract status reports.
Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Excellent written, verbal, interpersonal, and analytical communication skills. Organized and detail oriented. Experience drafting standard contractual documents. Ability to work effectively under time critical deadlines. Proficient in Email, MS Word and Excel. Knowledge of Oracle policies and procedures desired. 2 year experience in contracts, purchasing, or equivalent. BA/BS degree, Paralegal Certification or equivalent years of experience.
As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salaryverification, professional references, education verification and professional qualifications and memberships (if applicable).