What will I be doing?
As a Waiter / ess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience.
A Station Waiter / ess would also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards :
Manage guest queries in a friendly, timely, and efficient manner
Serve Alcoholic / non-Alcoholic beverages in conjunction with licensing / liquor regulations for residents and non-residents
Ensure knowledge of menu and all products
Ensure mis-en-place is well stocked at all floor stations
Follow correct reporting procedures if faced with issues
Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
Practise Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?
A Waiter / ess serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :
Experience in Food & Beverage department and / or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations
What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners.
We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Learn more now about Hilton Hotels & Resorts the global leader of hospitality.
More than 500 locations and nearly 200,000 rooms across six continents. Innovations include : pioneering the airport hotel concept, becoming the first coast-
to-coast hotel chain in the US, and the first to install televisions in Guest roomsFlagship brand of Hilton Worldwide with properties in more than 77 countriesMore than 70 world-
class resorts and more nearly 200 full-service spasHarris Poll EquiTrendÂ®, Brand of the Year - Full Service Hotel for 2010 and 2011Number one C3global brand awareness in the hospitality industry