Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.
In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.
Microsoft Industry Solutions helps Microsoft customers around the world get the best outcomes from their investments in the latest Microsoft cloud technologies.
We focus on empowering customers on their digital journey, from envisioning new possibilities to delivering solutions that result in targeted business outcomes and a great customer experience.
A Domain Solution Architect within a Global Domain organization of Microsoft Industry Solutions and is responsible for delivering high quality architectural solutions and business outcomes based on the Microsoft Platform.
Demonstrating deep knowledge of the Domain Solutions and Offerings across the entire life-cycle, together with a critical focus on opportunity management and technical governance, the Domain Solution Architect drives transformational results and realizes business strategy for both customers and Microsoft Industry Solutions.
Understanding Customer / Partner Technical Environment
Identifies and evaluates industry trends (customer industry verticals, information technology IT industry). Adapts business models, plans, and solutions to insights.
Where the cost of change is accepted by the customer, shares this feedback with the project team and the broader account team to make the necessary adjustments using mechanisms such as updating the solution approach and projected costs in presales and change requests in delivery.
Contributes to Microsoft-centric operations and cadences to align with customer feedback.
Architecture Design and Deployment
Proposes and develops new solutions to scale across multiple customers / partners. Builds and maintains an architecture description document, an architecture decisions log, and a requirements / constraints traceability matrix to ensure the rationale for the business solution's Architecture is known and understood.
Leads complex cost-based and technology-based discussions to explain the Architecture in terms of its build, deployment, and ongoing operational use to determine customer appetite for the business solution.
Uses a business-value approach that values return on investment (ROI) and customer costs-savings over technical ease of execution.
Works with customers to understand and demonstrate business value release of revenue, cost savings) that the business solution realize.
Manages and resolves complex ambiguity in the requirements and constraints and documents assumptions and implications where it cannot be resolved.
Maintains the requirements / constraints traceability matrix to prove that solution components have a rationale / justification for inclusion in the architecture of the business solution.
Drives development and execution of test plans to prove that each requirement / constraint has been implemented as expected by the customer.
Where there are defects, works in close collaboration with the Project Manager and Customer to redress or accept and document the status of the test results.
Builds and documents a realistically costed, advanced / complex Solution Approach with traceability of requirements, constraints, decisions, and tradeoffs that balances risk, technical credibility, and technical innovation to meet customer need, predominantly based on existing solution offerings and / or reference architecture.
Jointly leads the implementation in close partnership with the Project Manager. Leads oversight and governance and establishment of quality practices and standards to realize the business solution.
Uses a cohesive build methodology with an agreed release schedule and timeline so the solution can be transitioned to live operations, leveraging solution expertise.
Ensures communication of and adherence to the pre-sales value proposition. Works with the Project Manager to highlight where assumptions have proven false.
Uses change requests to modify the Solution / project approach when needed. As needed, collaborates with subject matter experts to receive specialized advice that can help define the Solution and project approach and increase the time to value for the customer.
Reports significant problems to Microsoft management and resolves escalations when needed. Plans a way forward in complex and ambiguous situations with an innovative approach and durable design.
Delegates and leverages specialist skills of others to drive technical alignment across internal / external teams. Coordinates disparate approaches into a single plan of action for complex scenarios.
Defines risk mitigation activities that are foundational to the project plan. Defines risk contingency plans for invocation should the risk occur.
Identifies which ideas should be culled, with consideration for scale across customers. Drives the re-use of intellectual property and recommends practices in both pre-sales and delivery.
Participates and contributes to internal / external communities.
Acts as an advisor to external stakeholders. Provides direction to facilitate relationships between others. Stays up to date on Microsoft’s technologies, products, and services in order to communicate Microsoft's mission, strategy, and capabilities.
Leverages strategic expertise to encourage alternative approaches where applicable. Serves as the "technical conscience" to challenge the status quo and unrealistic expectations.
Proactively resolves conflicts and seeks resolution to balance the overall outcome. Drives consensus where possible and leads decisions to resolve conflict when needed.
Differentiates Microsoft's solutions in customer / partner conversations to influence the industry-wide direction for specific architecture(s).
Acts a mentor to junior colleagues by educating them on technical and non-technical concepts and sharing best practices.
Demonstrates deep industry knowledge and drives recognition for Microsoft solutions through presentations and engagements with external audiences.
Required / Minimum Qualifications
Additional or Preferred Qualifications