De afdeling / team :
Global support department provides foundational capabilities that enable our professionals and clients with reliable access to the Business Applications and infrastructure services and applications.
Global Operations is a team within the Global Support Department. This team is primarily responsible for the support and maintenance of all global scope infrastructure operational and application services.
Global Operations is organized in 3 operation units : Infrastructure Operations, Applications Support, and Engineering Service.
The Global Operations strategy leverages both internal service providers and third party suppliers to deliver the maximum business value from IT infrastructure investments.
The core functions of the Infrastructure Operations Team are :
Installation, administration and support of global services for the member firms within ITS Global including all ITSM related activities.
The Senior Engineer, Identity Management is primarily focused on infrastructure operational support and deployment processes.
The engineer will play a lead role in operational infrastructure issues, representing the Global Operations Team. The senior Engineer is responsible for maintaining and improving operational steady state of the infrastructure.
Role and Responsibilities :
Act as a subject matter expert for Identity Management / AD.
Work with outsource providers and development teams to provide guidance to meet quality expectations
Assist in the translation of business needs into product management roadmaps
Act as a promoter and guardian of Global Standards
Contribute to the operational steady state
Serve as the escalation level support for problem analysis and resolution.
Management of operational issues
Management of small projects to enhance the environment
Escalation point for providing 24*7 support in an on-call rotation model
Skills and Behaviors :
Takes firm and decisive action when a situation requires intervention
Makes decisions independently, without unnecessarily referring to others and with minimal management supervision
Shows and instills enthusiasm in others to achieve desired results
Encourages others to maintain a consistent and steady motivation or pace
Consults others regularly on matters relevant to them
Celebrates success at work appropriately
Balances a concern for tasks with consideration for others
Initiates smarter ways of working by making improvements to processes and looking for efficiency enhancements
Provides clear rationale and supporting data to justify recommended solutions
Considers the practicalities and costs involved when proposing a solution to a problem
Identifies and assigns roles and responsibilities so that the best service possible is delivered to the client
Manages conflicting demands and priorities
Manages client expectations over level and speed of service
5 to 7 years of IT experience.
Experience working in large international organizations preferred.
Experience working with external third party outsourcing suppliers.
Excellent understanding and experience with datacenter operations.
In-depth experience with Microsoft Server Operating Systems (Windows 2003, 2008, 2012, IIS, SQL Server) and cluster technologies with related certifications.
4 -6 years working experience in (Microsoft) Directory Services (Identity Management).
Advanced troubleshooting skills, solving complex large scale AD related problems.
Thorough understanding of large scale Active Directories.
Security awareness, including knowledge on GPOs, Domain and OU structures.
Experience using low-level tools such as ldap.exe and adsiedit.msc.
Experience in Powershell scripting.
Detailed Knowledge on AD Certificate Services.
Knowledge on Virtual Directories.
Knowledge on Radius / ACE.
MCSE Windows 2012
Bent u beschikbaar en geïnteresseerd, laat het ons per omgaande weten. Graag ontvangen wij van u :
Engelstalig CV waarin duidelijk wordt dat uw kennis / ervaring aansluit op bovenstaande.
Te hanteren all-in uurtarief incl. reiskosten doch excl. Btw.
Uw beschikbaarheid en indien reeds bekend vakantieplanning
VOG overleggen bij gunning maakt deel uit van de procedure.
N.B. : Bij het ontvangen van uw reactie gaan we er vanuit dat uw aanbieding exclusief is voor wat betreft deze opdracht.