What will you do?
Act as junior account manager and drive the excellence in customer service Provide client advocate support through specific processes and perform escalations when necessary
Deliver professional and on time service to all customers
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Are you the right fit for the Job?
If you are fluent in French and have a conversational level of English
If you have an interest in Telecommunications and / or Internet Service Provider Companies
If you have minimum 2 years of previous work experience in Customer Service
If you are proficient in MS Office (Excel, Outlook, Word, Power Point)
If you have excellent communication skills
If you have attention to details and analytical skills
What’s in it for you?
Work alongside a team of specialists and access custom training that help improve your professional skills
Be part of a team with a strong sense of togetherness and work in a relaxed atmosphere where whatever the problem might be, there is always a solution for it;
Access to a global network of knowledge and resources;
Continuous learning and exposure to a disruptive business and new challenges;
Attractive benefits package including coverage of public transportation, private medical services, private pension account, life insurance private account, gym subscription or medical services for a member of the family, meal vouchers for each working day, online, interactive library subscription.
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.