Order Administrator
Napoca, Cluj, Cluj, Romania
1 zi în urmă


The Primary Objective of Position is to provide administrative support for Process Level products, within Rosemount Automation Solutions Business Center , Global technical support teams to achieve overall customer satisfaction.

Also it’s needed to provide administration over the return material authorizations.


  • Provide administrative support for Technical Specialist & Customer Projects team
  • Administrate special orders, such as warranties, service, cancellation, demo and Try&Buy
  • Ensure that all the relevant documents are in place before placing a special order (e.g. purchase order, transaction screening form, etc)
  • Ensure orders that are being shipped outside Europe have all the customs documents ready before shipping the goods
  • Administrate and organize orders related documents
  • Approve the factory returns and issue Return Material Authorization number to customers, follow up on returns
  • Calculate credit note values and inform involved parties
  • Interact with Sales Offices and Service Organization through Oracle (CRM On Demand)
  • Ensure information and data are maintained and up dated on share point and server
  • Develop and encourage use of internal procedures and tools
  • Some traveling for internal trainings may be required
  • Support process improvement initiatives
  • Requirements

  • 1+ year experience in an administrative role
  • Languages : English advanced level (Fluency in English verbal and written)
  • PC skills : MSOffice, Internet
  • Knowledge and / or experience in using ERP / MRP systems is a plus
  • Previous experience as an Order Handler is a plus
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