This position will be part of the Global Operations Team in Oracle University and will be based in Bucharest working North America Timezone. .
Works as part of the Oracle University (OU) Sales Operations team
Reports to the Sales Operations Director
Works with various sales systems keeping data up to date
Regularly provides status updates on progress of tasks/work
Assists in testing systems and providing feedback on Oracle Systems
Collaborates with the Sales and System Operations team members
Various administration responsibilities
Running reports for sales intelligence and forecasting
Working directly with the OU Sales team to identify issues and provide solutions.
Updating and maintaining Oracle Sales Cloud
Review collected data for accuracy, and present findings to the Sales Operations Director
Develop and maintain good working relationships with internal support groups (back office Operations teams etc), to ensure data processing is managed in a timely and accurate manner.
Operate in line with Oracle and OU business policies and procedures
Document and maintain documentation of the processes related to his/her tasks.
Be a member of the Oracle University Business Intelligence Superuser community
Delivery of training, on operations procedures and systems
Handle or escalate issues and queries connected to the data collection and processing process, quickly, accurately and professionally.
Manage and respond to queries and questions related to the data collection and processing process, in a timely and professional manner.
Highly computer literate – Essential
Spanish Speaker – Highly Desirable
Excellent English verbal and written communication skills – Essential
Advanced MS Excel skills – Essential
Experience in using Oracle Sales Cloud (Fusion CRM) – an Advantage
Experience in building analysis and dashboards in Oracle Business Intelligence (OBI EE) – Good to have
Accuracy and attention to detail
Excellent planning, organising skills, ability to prioritize workload
Detailed Description and Job Requirements
As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).