Business Analyst, HR
Estée Lauder Companies
Bucharest, Bucuresti, Romania
3 zile în urmă

The Business Analyst, HR (please note that the internal job title is : Lead, Business Analyst, HR) responsibilities :

Technology :

  • Participate and lead business analysis activities for corporate projects to enable global strategic technology programs and projects.
  • Participate and lead business analysis activities for Corporate Functions projects to enable planning and execution of internal / external timely access to information / content
  • Work with other business functions at Global, Regional and Affiliate levels to drive the utilization of core data via integration;
  • a guide to ensure solution design is in line with the company’s technology governance.

  • Work closely with the regional OneSource (Shared Services division), IT office hub leads, affiliates, regional leads, and IT Corporate Support teams to manage support and enhancements.
  • Work closely with Regional / Affiliate Corporate Functions teams / leads, and IT Corporate Support teams to manage support and enhancements for our internal / external communications, portal, and other business platforms' key lines.
  • Manage IT applications controls as required for audit, compliance and regulations, including localization specific requirements and evidence collection working with other IT and business teams as appropriate.
  • Ensure IT applications solutions and operational processes meet compliance standards for ELC corporate policies, PCI, and other security and IT Risk Management & Compliance guidelines
  • Participate in annual project and budget planning in both IT and Corporate Functions business areas as directed
  • Participate in project delivery for a wide range of digital, data, enterprise and corporate-specific technologies
  • Able to understand technical concepts and deepen understanding through continuous self-learning
  • Works in close collaboration with internal technology teams & PMO and external vendor partners.
  • Participate in strategy, portfolio and budget planning as needed
  • Business Analysis

  • Determining system efficiency and functionality by liaising with internal departments and end-users.
  • Responsible for leading and managing all aspects of business analysis from discovery through successful delivery implementation for one or more Corporate Functions areas
  • Share Global, Regional and Affiliate Corporate Functions initiatives, trends and direction with IT management and Global Corporate Functions IT teams to provide transparency and to ensure alignment.
  • Proactively communicate and collaborate closely with leadership and business stakeholders to effectively understand business issues, challenges and opportunities and then details a digital solution approach best fit to the needs of the users and the company
  • Obtain requirements using interviews, research, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
  • Builds and deepens trusted partner relationships with both business and technology teams across multiple offices and remote locations.
  • Communications :

  • Successfully navigates initiatives with global reach, numerous stakeholders and localized functionality and language by geography.
  • A proactive and excellent communicator with networking and stakeholder management skills that can influence across departments, peers, teams, internal clients and vendors
  • Projects openness, leadership and understanding alongside the ability to establish credibility, trust and decisions
  • Expert client service and organizational skills, with attention to detail and a strong facilitator of team and business meetings
  • Able to prepare and delivers informative, insightful and concise executive-level presentations and reporting.
  • Qualifications

  • Broad global knowledge of Corporate Functions' business processes area and requirements with management surrounding the processes;
  • HR technology expertise is a plus.

  • Strong expertise in several enterprise-wide systems, employee portals and corporate platforms; global retail / omni platforms experience is a plus.
  • Skilled in navigating the complexities of digital transformation in a large global organization; maintain accountability of overall IT deliverables and ensure quality execution performance from respective IT teams
  • Expertise and experience in a wide range of information technology skills
  • Strong analytical and project management skills in conjunction with managing and prioritising multiple projects, setting expectations, and managing target dates.
  • Skilled in time and project management on technology programs and projects.
  • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
  • Measure project performance using appropriate tools and techniques
  • Report and escalate to management as needed
  • Create and maintain effective technical documentation and portfolio
  • Skilled in business analysis for technology programs, projects and operations
  • Manage the relationship with the client and all stakeholders
  • Perform risk management to minimize project risks
  • Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
  • Demonstrates creative thinking beyond the boundaries of existing industry practices and client mindsets in proactively seeking problem resolution with a high level of confidence and analytical skills to determine appropriate solutions to business requirements.
  • Excellent communication skills, both oral and written in local language as well as English, with the ability to communicate tactfully and professionally & be able to communicate at all levels, global, region & functional COE teams
  • Good vendor management skills to drive deliveries from vendors and partners while maintaining effective professional rapport.
  • Establish and maintain relationships with third parties / vendors as needed

  • High level of adaptability, ability to learn, ability to impact, and tolerance for challenging situations; strong negotiation & influencing skills to align others towards a vision / plan
  • Self-starter demonstrating a sense of urgency with ability to think strategically and to work independently
  • Strong knowledge of ITIL best practices within the Systems Development Lifecycle, Release Management, Problem Management and other key processes.
  • ELCDigitalCenterBucharest

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