Support Engineer (Log Management)
Timisoara, Timis, RO
6 zile în urmă


  • Must have strong understanding of security concepts, best practices and tools.
  • Excellent understanding log format and source data for SIEM
  • Ability to develop and enhance SIEM rules, queries, conditions, dashboard, reports etc.
  • Understanding of log collection through SIEM connectors, NiFi, etc.
  • Experience on multiple device logs integration with SIEM (Arcsight, Splunk, Qradar, etc.)
  • Must have good understanding on security log baselining
  • Experience on developing custom parsers

  • Coordinate with Development, Network, Infrastructure, and other organizations
  • Provide Level 3 Support for Log Management issues.
  • Debug day to day job issues in Log Management and provide solutions.
  • Perform root cause analysis on failed components and implements corrective measures
  • Provide ongoing information to leadership, customers, and peers regarding enhancements, innovations and solutions
  • Perform Tuning and increase Operational efficiency on a continuous basis.
  • Work with cross functional teams to set up production environment and enable solutions for business.
  • Interact with business users to answer their queries and solve their problems.
  • Able to help and Guide L1 or L2 support engineers to fix day-to-day Operational issues.
  • Perform data migration, upgrades and database / tool maintenance etc.
  • Develop scripts to automate reports and maintenance activities.
  • Strong knowledge on UNIX / Linux skills
  • Flexibility and avaibility for 24x7 shift schedule
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