Customer Product Quality Manager for VNI HMI - TSR
Timisoara, Romania
‎în urmă cu 8 ore


The CPQM is the overall customer interface for series production quality for assigned products in order to gain customer satisfaction.

Ensuring product quality will be maintained and improved over a product’s lifetime.

In coordination with QC / QKAM, the CPQM is responsible for tracking and responding to quality issues, questions, organization, and production issues throughout the entire process.

Tasks :

  • The CPQM has a leading role in the customer communication process;
  • Globally functional responsibility for Q-issues at all HMI plants;
  • Support with failure calculation in the case of new projects;
  • Prevention of Q-problems in the ramp-up phase and during series;
  • Support for all products in series for the assigned customer. Recognition, highlighting and solution of quality problems;
  • 8D Report execution at all HMI plants;
  • Supporting and realizing customer audits;
  • Processing of extraordinary processes NCCs;
  • Regular reporting to the management;
  • Fault prevention by means of lessons learned and transfer of know-how.
  • Qualifications

  • Master / Bachelor in engineering or comparable technical subject;
  • Knowledge of Development and / or Manufacturing processes in automotive area(minimum 3 years);
  • Is familiar with existing system platforms, i.e. CQTS;
  • Knowledge in performing and applying quality improving methods (e.g. FMEA, Poke Yoke, ...);
  • General automotive standards and customer specific quality requirements;
  • Proficient in problem solving techniques (8D, Ishikawa, 5 why, ...);
  • Communication and methodical skills to efficiently transfer lessons learned to other projects;
  • Proficient in presentation, moderation and negotiation techniques;
  • Intercultural experience and solid language skills;
  • English language advanced level is required;
  • German language skill is mandatory;
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