Master Data Management Agent
5- 7 , Hermes Business Campus, Dimitrie Pompeiu, nr, Bdul, Bucharest, RO
1 zi în urmă

Job Description

At SNC-Lavalin, we all have a common purpose. What matters to you, it matters to us!

You are talented and motivated, ready to explore where the future takes you and interested in pursuing a carrier in the finance and accounting fields?

Come and join us! We will help you achieve your full potential.

Who we are

We are one of the leading engineering and construction groups in the world with more than 50,000 employees and offices in more than 100 countries.

With over 100 years’ experience, our promise is to resolve complexities and bring integral solutions to life. We develop solutions through diligent and determined expertise, across sectors, divisions, and continents while being guided by our core values Integrity, Collaboration, Innovation, and Safety.

This role is an exciting career opportunity for those of you who are fluent in French and / or English and who aim to fully exploit their communication and analytical skills.

Everything we do is based on a simple idea : the fastest way to get results is to build on what you have.

The Expense Reports Support Agent role is part of a new Global Team of SNC-Lavalin’s Financial Shared Service Center based in Bucharest.

While covering this role, you will be solving escalation incidents related to expense reports and offering support via phone / email.


  • Receive Business Units requests and ensure resolution in a timely manner according to internal SLA
  • Receive internal FSSC requests and ensure resolution in a timely manner according to internal SLA
  • Respond to requests, from authorized / approved Business Units representatives to create, modify, or deactivate a customer record
  • Respond to requests, from authorized / approved Business Units representatives to create, modify, or deactivate a vendor record
  • Manage inquiries through Service Desk Express (SDE) and follow up until resolution
  • Contribute to developing a Team-Based culture
  • Requirements

  • Excellent oral and written communications skills in English (French is a plus)
  • Excellent attention to details and analytical skills
  • Knowledge of an ERP and the procure to pay flow would be an asset
  • Previous experience in a contact center would be an asset
  • Efficient time management, prioritization
  • Knowledge of the Microsoft Office Suite
  • Self-motivated, independent and ability to execute with minimum supervision
  • Team player
  • Studies and Bachelor in the Economical area would be an asset
  • Our offer towards work-life balance :

  • Flexible working schedule organized in 3 shifts : 9 : 00-18 : 00, 10 : 00 - 19 : 00 and 13 : 00 - 22 : 00* Monday to Friday*3 mandatory evening shifts per month
  • Evening shifts bonus starting after the third mandatory evening shift per month
  • Work from Home
  • Motivational financial package & flexible benefits
  • Easter and Christmas bonus
  • Direct contract with SNC-Lavalin
  • Team buildings, Fun Work activities
  • Free French language classes
  • Learning and Development programs, Training, Career opportunities
  • Employees Wellness Program fresh fruits, chair massage, counselling sessions, additional sick days, employee wellness rooms
  • Friendly and dynamic work environment
  • CSR & Sport activities
  • Regular

    At SNC-Lavalin, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-

    class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

    SNC-Lavalin cares about your privacy. SNC-Lavalin and other subsidiary or affiliated companies of SNC-Lavalin (referred to throughout as SNC-

    Lavalin ) are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data.

    By submitting your personal information to SNC-Lavalin, you confirm that you have read and accept our Privacy Notice.

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