Be a member of a fast growinginternational organization! Vodafone Shared Services Europe is part of theVodafone Group and operates in two EU countries as a commercial HUB forVodafone activities all around the world with almost 3000 colleagues.
The Bucharest based centre startedits operation in 2014. Now it serves as a centre for excellence in Technology,Customer Service, Fraud, Security Services and Finance hub.
Our Technologydepartment is focused on Enterprise Product and Services, Infrastructure Management,Applications Operations and Customer Service Desk.
Using state of the art technologies,we are offering hi-tech solutions to Vodafone clients in 6 European markets.
The Budapest based centre startedits operation in 2007. Now it serves as a Financial, Enterprise, BusinessIntelligence, HR and Sourcing HUB, continuously focusing on supporting andimproving processes in 29 countries and offering solutions to 150+ VodafoneEnterprise Customers.
Join us in Romania and in Hungaryand be part of our global team, supporting Vodafone clients around the world.
Your day to day :
Take internal customer calls in German (from ourcolleagues from Vodafone Germany)
With these activities you will have a great impacton our business :
Collect data for internalreporting
Ensure service levelagreements are fulfilled
Resolve incidents,service requests and queries
Update information in therelevant systems
Speaks German at anadvanced level (C1) and English at medium level (minimum B2)
Has team working skillsand is socially skilled
Is ready to listen andunderstand the internal client’s issues
Is flexible and capableof properly analyzing the problems they encounter
Has the capacity to takecare of the technical documentation
Is willing to develop acareer in IT
Sounds like the perfect job? We’ve got even more tooffer :
Work from Home You can have home office 2 days per week
Medical anddental services
Dedicatedemployee phone subscription
Special discounts for gyms and retailers
OngoingEducation we continuously invest in you to ensureyou have everything needed to excel on the job and enhance your skills
You get to workwith tried and trusted web-technology
Getting in onthe ground floor of an technologychanging company
FlexibleVacation Take time off when you need it, wetrust you
We’re at our best when you’re at yours
Vodafone NOTE :
Wethank all those who apply; however, only those selected for furtherconsideration in the selection process will be contacted.
Weare welcoming all applications from the persons who have the legal right towork in Romania.