The HR Intelligence activity is part of the BU HCM in France. HR Intelligence is a social reporting and HR decisional offering based on SAP BI & Oracle DBMS technologies.
The clients are very large companies either on French or international scope, using our solution to collect the date from one to many data sources, harmonize and consolidate in a single repository, provide the expert users feature to create their own reports and end-users pre-defined reports on HR domains.
Part of the HCM Centre of Excellence, the Client service solution engineer will be part of a back office in charge of the development, the maintenance and the production of the final solution of our more than 60 clients, will be in contact with the front office (account managers) to provide clients a service of excellence.
Main activities :
Scope of Responsibilities :
Broadly, the scope of responsibilities is as follows :
Reports to : CoE HRI Team Lead
Supervises : CoE HCM Implementation & Support Team Manager
External Relationships : HR Intelligence client service technical manager : S Peron
HR Intelligence account managers
Work Experience : 3+ years of experience in BO Business Intelligence / Reporting.
Knowledge and Skill Requirements :
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