Your day to day :
Ensure integrations in operations of new services or customers on production platforms, by supporting and performing acceptance tests for Vodafone Group services (Roaming, M2M, Unified Communications, Consumer Services) .
With these activities you will have a great impact on our business :
Engage impacted Operations teams for each new service / customer, and identify, define and document operational requirements and distribute to the service transition team.
Review project design and specification documents and assess operational impact.
Updates information related to project progress and keep track to initial and operational requests
Work closely with Operations and transition teams to ensure testing, documentation and hardware and software solution implementation are according to internal Vodafone standards.
Communicates to management and transition teams the risks associated with transition into operations of services / customers
Ensure acceptance into operational by actively performing tests for hardware and software solutions aiming to achieve functional and operational requests requested in initial phase
Working according to agreed KPIs
Creates work instructions and operational technical procedures in order to consolidate knowledge and skills inside the team and inside operational teams
Collect and analyse specifications for hardware and software implemented systems, propose solutions or recommend changes and adaptations to design teams for hardware and software solutions.
Final scope is to solve technical defects (including software bugs) and improve customer experience.
With these skills you are a great candidate :
Experience in a multinational environment
Minimum 2 years experience in the following technologies VoIP / IP networks, Core Network (GSM, UMTS, LTE), IMS (CSSF, HSS, DNS, SBC);
CUCM (Call manager, Dial plan, Unity, Presence), Roaming
Cisco CCNA certification (Routing & Switching)
Fluency in English( writing / speaking)
Cisco Certification CCNP (Routing & Switching)Cisco CUCM / Presence / Unity (Voice Mail)
Good knowledge of signalling standards and protocols : IP, TCP / UDP, MAP, SIGTRAN , SS7 (MAP, CAP, ISUP), routing protocols (BGP / MPLS / IPSEC / OSPF)
Unix Scripting skills
Good understanding of ITIL methodology
Sounds like the perfect job? We’ve got even more to offer :
Work from Home You can get to work remotely from anywhere you choose!
Medical and dental services
Dedicated employee phone subscription
Special discounts for gyms and retailers
Annual Company Bonus
You get to work with tried and trusted web-technology
Getting in on the ground floor of an technology changing company
The future is exciting. Ready?