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Inviting applications for the role of Senior Transition Manager
Day-to-day transition planning & management (including escalations and issues / risk management) :
Transition management of the assigned large transition projects in line with the Genpact Transition methodology and tools
Transition plan and budget management for the assigned transitions :
Transformation Happens Here
At Genpact, we seamlessly blend digital transformation with human experience, innovation and curiosity. We are a leader in providing artificial intelligence capabilities to enterprises.
And we are accelerating digital transformation across industries through our products and consulting, powered by Genpact Cora.
Track day-to-day tasks as per project plan, highlight risks & put in place mitigation action plans
Prepare Tollgate report-out docs & own completion of all tollgate deliverables
Senior Transition Manager may either be aligned to large transition project or as a SPOC for the overall transition within the region.
In this scenario, he / she will not only have the responsibility to manage own project, but will also be accountable for the overall delivery within the region.
There maybe also a small number of Transition Managers aligned to the regional SPOC to support individual projects delivery.
In this scenario following responsibilities will be added :
Motivates / manages transition managers for desired levels of performance and quality deliverable
Coaches transition managers on their daily work
Adherence to Transition Policies & Procedures
Adherence to the Risk Assessment Framework and Governance for the transition project managed
Ensure Common Minimum Practices (CMP) are set up for the ongoing transition, schedule CMP calls and drive closure
Ensure projects are created in Gentrac (project management tool), monitor & maintain latest status of project
Initiate Change Request as relevant and as discussed with TL
Ensure VoC are triggered (customer / stakeholder feedback) post tollgate signoff; share scores with entire project team
Secure accurate and timely reporting against the transition metrics and measurements for the managed transition projects
Knowledge building and sharing. Talent development
Create specific learning & best practice documents, review with TL, and share through collaboration platform (TransForum)
Focus on personal learning and continuous development, adhere to the personal development plan, built in line with the transition specific competencies and personal development needs identified
Participate / Lead Global transition initiatives
Invest in upskilling the team, support PDP and experiential learning through coaching, knowledge management & collaterals update (case studies, risk champions etc.)
Bring in external perspectives and evolving practices in project management & change management processes
Request for Proposal - timely & high quality answers to RFP’s
Gather inputs from SME as per discussion with TL
Work closely with the business leaders to understand their needs and participate in Solution Design
Work on transition solution in terms of cost, plan & migration strategy
Create first level transition plan and cost, review with TL, and make changes as required
Create summary view of costs as per requirement (by tower, by region, or any other cut)
Draft responses to relevant RFP questions; review all output with concerned TLs
Stable job offer - employment contract
Work in the multicultural environment
Various trainings (initiating, soft skills)
Possibility of development
Benefits (Medical benefits, insurance, partner discounts, additional vacation days, meal tickets)
Extensive experience in a relevant field and relevant multinational companies
At least mid-level experience of Project management / active Transitions
Work experience in global environment
and manage stress on the job
Ability to coach, mentor and organize less experienced team members
handle internal and external stakeholders
PMP, Prince certifications are an advantage
Post-graduation degree would be an advantage
Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.