Customer Care with Slovenian
Sykes Enterprises Eastern Europe
Cluj Napoca, Romania
4 zile în urmă
source : Europe Language Jobs


A working day in Sykes Team includes some of the below activities and responsibilities :

  • To respond to all customers’ inquiries within given timescales, efficiently and effectively;
  • To be able to recognize when a problem or query should be transferred to another department or a more senior member of staff;
  • To deal with all correspondence as requested / required;
  • To accurately log all calls and in line with procedures;
  • To responsibly maintain and update all job-related administrative forms;
  • To consult product manuals, to be able to advise customer of appropriate options / solutions.
  • Requirements

  • Proficient in Slovenian;
  • Previous experience of or aptitude for Customer Service is a plus;
  • Good organizational skills;
  • A working knowledge of MS Word / Excel;
  • Excellent communication skills and the ability to remain calm in all situations;
  • Ability to work on own initiative and under pressure in order to achieve deadlines;
  • Ability to adapt to a continuously changing environment and procedures;
  • Team player.
  • Offer

    Join Sykes team professionals and we will offer you :

  • Professional development through training programs ->
  • modern technologies and customer management;
  • Exposure to a multicultural and multilingual environment (from Romania we offer support in 20 + languages on a global level);
  • Coaching opportunities;
  • Real possibilities of career development;
  • Attractive salary package and medical benefits;
  • A modern, dynamic and friendly working environment.
  • If you want to find out more about the job offer and the company, click on the Sykes Romania logo!

    Raportați această lucrare

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Email-ul meu
    Făcând clic pe "Continuă", acord nevoo consimțământ de a procesa datele mele și de a-mi trimite alerte prin e-mail, așa cum este detaliat în policyApplicația de confidențialitate a lui neuvoo. Pot să-mi retrag consimțământul sau să mă dezabonez în orice moment.