Job SummaryProvides customer support through the performance of on-siteinstallation, as well as overseeing any necessary diagnoses,troubleshooting, service, and repair of complex equipment and systems.
Checks out and approves operational quality of system equipment.Instructs customers in the operation and maintenance of the system.
Serves as company liaison with customer on administrative and technicalmatters for assigned projects.
Works on issues of diverse scope where analysis of data requiresevaluation of identifiable factors. Demonstrates good judgment inselecting methods and techniques for obtaining solutions.
Normally receives little instruction on day-to-day work, generallyinstructions on new assignments
Frequently interacts with peers and customers to gain cooperation ofothers or conduct presentations of technical information / projectactivities.
Networks with senior internal / external personnel in own areaof expertise.