Quotation Supervisor - US hours
Dell Technologies
Bucharest, Romania
‎în urmă cu 21 ore

Bucharest, Romania

People make Dell so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company?

Within the Global Renewal Quoting unit at Dell , we are looking for a Quotation Supervisor to join our team in Bucharest .

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities.

We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Key Responsibilities

Global Renewal Quoting (GRQ) is accountable for delivering consistent, high quality and efficient centralized services to customers.

Primary responsibilities include overseeing and monitoring functional area to provide guidance and be a subject matter expert in their field.

Responsibilities include driving continuous improvement and efficiencies, aligning to the strategic goals of GRQ. Engagement through cross-

functional collaboration across Dell to improve service execution and processes to improve the effectiveness and efficiency of the supported organization.

  • Monitors the Key Performance Indicators for the team, through reports, to ensure that customers’ expectations are constantly achieved
  • Accountable for people-management activities for subordinate staff and monthly / quarterly / yearly performance evaluation (conduct one on one meetings with team members, address performance issues, support performance improvement)
  • Handles escalations and escalates where necessary; provides solutions to issues and problems and ensures adherence to all policies and procedures
  • Conducts presentations concerning specific projects / schedules. Facilitates cooperation.
  • Implement continuous process improvement and work to drive GRQ initiatives and coordinate efforts in support of cross functional projects
  • Identify and rectify any training / skills gaps in the group
  • Manages the hiring, staffing and maintenance of a diverse and effective workforce.
  • Essential Requirements

  • Minimum 1 year of quoting or similar experience with proven excellent results
  • Essential to have excellent communication and presentation skills, both written and verbal in English
  • Strong Planning and Organizing skills
  • Demonstrated leadership, problem solving and prioritizing skills
  • Able to deliver results in a high paced environment
  • Self-motivated and proactive attitude
  • Desirable Requirements

  • Solid knowledge of systems and processes used in Global Renewals Quoting
  • Ability to effectively deal with ambiguity
  • Benefits

    We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities all to create a compelling and rewarding work environment.

    Apply now!

    Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

    All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and / or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

    Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

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