Associate Consultant - Bucharest
Korn Ferry
Bucharest,
4 zile în urmă

Mar 13, 2019

Associate Consultant - Young Talents Team Amsterdam, Noord-Holland

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Associate Consultant (Pay and Rewards) Brussels, Brussels

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Associate Principal Consultant - Organizational Strategy - London London, Key Accountabilities

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Managing Consultant Petaling Jaya, Kuala Lumpur Specific to this level

Jun 4, 2019

  • Typically works with clients across sectors with a focus on selected sectors
  • Managing Consultant Mumbai, Maharashtra

  • Manages relationships with assigned clients during the delivery period of a product or service. Typical delivery period spans from weeks to over a year and requires collaboration with 2-
  • 4 stakeholders (both internal and external)

  • Follows processes to increase client satisfaction amongst the assigned accounts. Takes action to improve client satisfaction if necessary
  • Delivers products & services of various complexity to customers while following standardised protocols. Will be expected to be able to describe and enable clients with more complex applications of these products during client interactions
  • Is expected to be able to deliver presentations, workshops and client trainings around product and services
  • Has shared responsibility of the creation, renewal and maintenance of the reward database in the assigned country
  • Easing

  • Maintains ongoing relationships with assigned customers and achieves high renewal rates and creates opportunities for yield by understanding client needs and requirements and using this knowledge proactively in collaboration with commercial colleagues
  • Core to all levels

  • Responds in an appropriate and timely way to client needs
  • Navigates a wide variety of existing processes, procedures and precedents to interpret data and identify possible answers
  • Font Weight

  • Tracks and updates client information in customer relationship management systems
  • Engage with manager regularly to discuss delivery activity levels, future meetings approaches to be successful, and technical support needed to assist in delivery of projects
  • Prepares presentations and clients reports
  • Provides accurate forecasts on existing projects with timely status updates
  • Skills & Experience

  • 1 - 2 years’ experience in consulting or account management
  • Develops an internal network of relationships to proactively share experience and learn
  • Seeks and acts on feedback, without defensiveness
  • Paths

  • Proactively works to expand knowledge within the area of pay & benefits as well as other areas if needed
  • Can measure and monitor own performance and start to understand trends and success factors
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