Deputy Manager - IT
WNS Romania
București, București, Romania
4 zile în urmă

Job Description

  • Planning and Managing IT infrastructure including Servers, Telecom, Desktops, Printers, LAN and WAN to support changing business requirements
  • Providing Project Manager Support during process migration / ramp-ups
  • Developing and documenting the policies and procedures for consistent IT management, and methodologies
  • Responsible for availability of IT services
  • Responsible for managing IT Vendors
  • Responsible for BCM, Information Security and Audit initiatives
  • Responsible for local Change management process.
  • Sound technical knowledge of operations and functioning of various backend IT Functions
  • Should have Good communication, technical analytical, problem solving and leadership skills
  • Qualifications

  • Graduate in any stream, computer / electronics related area is preferred.
  • 7- 9 years’ of work experience in IT related, especially for Service Desk, Server management, Telecom, LAN and WAN infrastructure management.
  • Good Understanding / Practice of MS production such as windows, office etc.
  • Should be good in communication(written and spoken English)
  • Additional Information

    Working Conditions :

  • Fixed working model in support business area
  • Limited to travel depending on business involvement
  • Overtime and may be required
  • Client holidays are observed instead of local holidays
  • Others :

  • Should be able to understand the user requirement and provide appropriate solution
  • Comply and verify that standard policies as per guidelines are implemented
  • Should be willing to work in shifts
  • Responsible for Site uptime and should maintain and update documentation
  • Local compliance adherence
  • Experience with client systems, network (IPsec, MPLS VPN), IP Telephony etc.
  • Good learning, Continuous Improvement capability
  • PMP, ITIL, CCNP certification is preferred
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