The Salesperson supports and promotes the sales activity of the local business, ensuring customers and users satisfaction through a constant listening action and proposal of solutions and competitive advantages.
He / she proactively manages customer relationships, manages opportunities from current and new customers and close deals professionally in a way that maximizes the order book and profitability.
We would like to get in contact with candidates who have the following responsibilities :
Interfaces with the internal technical team to obtain maximum customer satisfaction and loyaltyManages renewals and contractual adjustments, guarantees maximum profitabilityDevelops the customer portfolio in terms of number and value of plants under maintenanceOffers customers solutions for modernizing or replacing systems, to improve safety, efficiency and comfort aspects, manages negotiations until the contract is closedProactively develops and creates customer relationships in his / her area of responsibilityEnsures customer satisfaction and solving complaints with the rest of teamDocuments the customer and contact information, maintains customer dataAccountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targetsValidates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality and safetyAccountable for hand-over to installation, maintenance and / or engineering with complete and correct informationMaintains full information of opportunities, tasks and visitsTimely and accurate reporting
Requirements and Skills :
Master degreeFluent English and italian mother tongueKnowledge of Office, SAP / CRMInterpersonal relationships and good communication skillsProblem solving attitude
Digital skillsService mindsetSelling solutionsCustomer orientedNew services and solutions
We will consider eligible candidates from the following countries. Romania, Bulgaria, Greece, Cyprus, Serbia, Croatia, Bosnia & Hercegovina, Montenegro and Macedonia.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.
Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice.
We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized.
In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.