Changing the world through digital experiences is what Adobe’s all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.
We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
We are searching for a new member to join our EMEA Premier Support team. Our primary responsibilities are to provide technical support and services to Enterprise customers on our Premier Support program.
You will act as the customers designated point of contact in the Customer Care organization! As a key member of our Premier team, we help ensure customer success and value realisation from the Adobe Experience Cloud solutions.
We focus on building trust and familiarity with our customer contacts and through them their business objectives enabling us to effectively advocate on their behalf across the organization! We are occasionally required to go onsite to meet our customers face to face, helping strengthen our relationships and help resolve highly complex issues.
What You’ll Do
Key aspects of this role include the following activities :
What you’ll need to succeed