Technical & user support professional
Brasov, Brasov, RO-Romania
‎în urmă cu 12 ore

Key Skills

  • Coaching other team members & ensuring workload is managed appropriately
  • Escalation & Problem Management - Adhering to standard provider & customer processes
  • Be able to demonstrate an understanding and experience of coordinating & Facilitating IT infrastructure deployments
  • Proficiency in Office365, SharePoint
  • Provide consultancy to Countries within Europe to address specific User questions in a timely manner and to provide expertise in the areas of IT Infrastructure and Productivity
  • Support Business Demands with the coordination of local changes and projects such as Location moves and SharePoint site creation with Workflows
  • Experts in customer communication with some understanding of the technical aspects of a service
  • Key Attributes & Skills Required

  • Positive Attitude
  • Detail Oriented
  • Ability to think Critically
  • Team Player
  • Highly customer focused with great emphasis on positive outcome
  • Clear communication, Written & Spoken - with all users & customers of the service
  • Strong Work Ethic
  • What we offer :

    We are a company that cares about employee satisfaction as well as company growth. Atos offers not only a challenging and exciting workplace, but also a rewarding work experience, with competitive compensation and benefits packages :

  • Training and certifications : On-going In-depth training with current and emerging products and technologies;
  • Flexible benefits : Medical program, Sports benefits, Lunch vouchers, Mobile phone, Laptop;
  • Compensation : Competitive salary package and relocation bonus for candidates outside West Area;
  • Extra vacation days.
  • LI-Romania

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