Order AdministratorRequisition ID : (19009958)Primary Location : Romania-Cluj-Cluj-NapocaJob Function : Customer ServiceJob Posting Date : Nov 5, 2019, 6 : 43 : 38 AM DescriptionThe Primary Objective of Position is to provide administrative support for Process Level products, within Rosemount Automation Solutions Business Center , Global technical support teams to achieve overall customer satisfaction.
Also it’s needed to provide administration over the return material authorizations.ResponsibilitiesProvide administrative support for Technical Specialist & Customer Projects teamAdministrate special orders, such as warranties, service, cancellation, demo and Try&BuyEnsure that all the relevant documents are in place before placing a special order (e.
g. purchase order, transaction screening form, etc)Ensure orders that are being shipped outside Europe have all the customs documents ready before shipping the goodsAdministrate and organize orders related documentsApprove the factory returns and issue Return Material Authorization number to customers, follow up on returnsCalculate credit note values and inform involved partiesInteract with Sales Offices and Service Organization through Oracle (CRM On Demand)Ensure information and data are maintained and up dated on share point and serverDevelop and encourage use of internal procedures and toolsSome traveling for internal trainings may be requiredSupport process improvement initiativesRequirements1+ year experience in an administrative roleLanguages : English advanced level (Fluency in English verbal and written)PC skills : MSOffice, InternetKnowledge and / or experience in using ERP / MRP systems is a plus Previous experience as an Order Handler is a plusAbout EmersonOur inclusive company culture celebrates the unique perspectives, diversity of thoughts, and exceptional innovation that come to life when we actively seek to hire and develop the best, brightest team members from all backgrounds.
These unique points of view help foster fresh thinking and new ideas, ensuring our continued success into the future.At Emerson, we are innovators and problem-
solvers, focused on a common purpose : leaving our world in a better place than we found it. Each and every day, our foundational values integrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovation inform every decision we make and empower our employees to keep reaching higher.
As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets.
Our Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs.
Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.
Emerson, a Fortune 500 company with $17.4 billion in sales, more than 20 Innovation, Solutions & Engineering Centers, and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers.
Whether you're an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you'll find a variety of opportunities at Emerson.
Join our team and start your journey today.