Account Director
Hogarth Worldwide
Bucharest, Bucharest, Romania
2 zile în urmă

Hogarth Worldwide is the world’s leading creative content production company. Born to make the best work brilliantly, we combine craft, insight and technology to bring creative work to life for many of the world’s most famous brands.

Founded 13 years ago, Hogarth has grown from a start-up to over 4,500 people, across 30 key cities and is now part of the WPP.

Obsessively striving for better is in our DNA, it is the reason for our existence and continues to drive us forward in all that we do, making Hogarth an exciting place to work and a great place to achieve your career ambitions.

What does an Account Director do at Hogarth?

Act as a leader within the Client Services Department and is pivotal to the smooth running of the business. The Account Director is responsible for the highest level of client relationships, managing the team, building relationships with stakeholders and delivering against budgets and workflows.

The successful candidate should have a proven track record within account handling, have knowledge of industry best-practice and have a strong commercial acumen.

  • Overall responsibility for managing account team
  • Attending client and new business meetings where digital / print knowledge expertise is required
  • Coach and develop team in their role to ensure workflow efficiency and Client satisfaction
  • Develop a deep understanding of the contractual obligations, commercial arrangements and SLAs and KPI’s
  • Build relationships with key stakeholders, manage perceptions and expectations
  • Work with Print Production / Broadcast / Digital teams and Client to explore client business requirements and opportunities, while contributing to the development of innovative solutions that support business objectives
  • Agree workflow linked to Activity Based Costing for all new accounts
  • Lead implementation of new services
  • Resolve client issues / complaints to the satisfaction of main stakeholders
  • Ensure regular performance evaluation and financial reporting as per agreed recurrence.
  • Remain informed of developments / competitor activity
  • Requirements

  • 5 to 7 years of experience in a similar role
  • Experience of working in a 360 campaigns coordination role
  • Experience managing and servicing international accounts in 5+ markets with multiple stakeholders
  • Experience of running an extended team (5+ members) including resource planning and people management
  • Experience of budgeting and forecasting
  • Understanding of financial compliance procedures
  • Sound technical understanding of Client requirements
  • Commercial acumen
  • Problem solver
  • Good networking skills
  • Proven ability to make informed decisions and based on sound knowledge
  • Capability of working under pressure and to tight deadlines
  • Fluent oral and written English
  • Highly organised, customer focused, proactive and possess excellent communication skills with a clear understanding of international brand challenges
  • Diversity and Flexibility

    Hogarth is committed to diversity and inclusion, through our ideas, our people, how we behave and conduct ourselves. Creating a truly inclusive culture at all levels of the organisation that encourages different points of view, making Hogarth not only a better company and place to work but an environment where everyone experiences connection, opportunity and a sense of belonging.

    Many of our employees work flexibly in many different ways, including flexible hours or an element of working from home.

    Please talk to us at interview about the flexibility you may need.

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