Customer Service Team Leader
Sammills Distribution SRL
Bucuresti
3 zile în urmă
source : EJOBS GROUP

Requirements :

  • Bachelor’s degree
  • Fluency in English
  • Open to collaboration, skills in coaching
  • 4-7 years of related field experience
  • Reports to Commercial Director
  • Descrierea jobului

  • Responsible from Customer Service (CS) team members performance
  • Create and improve CS business processes
  • Coaches and guides continuously his / her team
  • Respond to and resolves escalated issues or complex requests from customers / consumers
  • Prepare regular reports regarding department performance
  • Responsible from task assignment in the department among the representatives
  • Raportați această lucrare
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