Your Mission :
Performs daily quality control checks on the files analyzed by the KYC analysts and monitors the level of performance of both the analyst and the entire team level.
Your Role in a Nutshell :
Produces the performance report for each analyst;
Identifies risks related to the not performance of the KPIs agreed with the client;
Offers support to the KYC team leaders / team coordinators in performing the action plans for solving the quality issues;
Contributes at the improvement of the optimisation ideas;
Based on the control results identifies quality improvements opportunities for KYC activities.
All our positions are open to people with disabilities
A little about You :
Able to work in high pressure environment
Experience in quality controlling - 1-2 years
Fluent in English
Very good effective communication skills both written and oral
Work experience in retail banking sector is a plus
Very good attention to details
Risk orientation skills
Positive attitude and a cooperative person
We also value :
Analytical skills and process oriented;
Meticulous attention to details and strong analytical skills;
Excellent collaboration and team spirit;
Ability to work under pressure and work as part of the team.
To be a part of Societe Generale European Business Services means to work in a dynamic and active environment where your work has a real impact in the company’s activity.
Our teams work in an Agile mode and are constantly encouraged to collaborate in transversal projects through which they can learn and adapt together in order to contribute to the growth of our center of excellence.