Your day to day :
To support Vodafone’s key strategic growth areas in Internet of Things, Technology Shared Services requires an experienced engineer to operate and provide Vodafone’s latest technology services of IoT / GDSP solutions for global enterprise customers.
The main scope is to ensure high availability and optimal performance of all aspects of customer’s services.
With these activities you will have a great impact on our business :
To deliver technical support for network applications and systems (2nd Line support)
To provide input for planning, assessment, implementation, rollout and preparation of change requests.
To execute or manage incident, problem and service requests including implementation of workarounds and changes including timely availability of major incident reports for any priority 1 incident and actively driving the implementation of appropriate counter measures.
To work with external customers to define requirements, solve technical issues and provide professional services.
Working to defined service level agreements and key performance indicators.
To assist in the building of knowledge and skills throughout the team and to work to continuously improve service to customers.
Managing technical service ramp-up (installation, configuration and coordination of setup tasks) for network platforms
With these skills you are a great candidate :
Experience in a multinational environment
English proficiency (B2-C1)
Experience in designing, operating and managing Networks Platforms in large scale enterprise environment.
A minimum of 2-3 years’ technical experience in the following technologies : Telecom Core PS Architecture, IP networking, switching and routing, mobile internet communication, protocols (IP / TCP, BGP / MPLS / IPSEC / L3-VPN).
Experience in troubleshooting and configuration of end points and telephony features.
Basic programming skills in UNIX Shell Scripting
Sounds like the perfect job? We’ve got even more to offer :
Work from Home You can get to work remotely from anywhere you choose!
Medical and dental services
Dedicated employee phone subscription
Special discounts for gyms and retailers
Annual Company Bonus
You get to work with tried and trusted web-technology
Getting in on the ground floor of an technology changing company
The future is exciting. Ready?