2nd Line Operations Engineer
Vodafone Limited
Romania,Bucuresti
8 zile în urmă

Your day to day :

To support Vodafone’s key strategic growth areas in Internet of Things, Technology Shared Services requires an experienced engineer to operate and provide Vodafone’s latest technology services of IoT / GDSP solutions for global enterprise customers.

The main scope is to ensure high availability and optimal performance of all aspects of customer’s services.

With these activities you will have a great impact on our business :

  • To deliver technical support for network applications and systems (2nd Line support)
  • To provide input for planning, assessment, implementation, rollout and preparation of change requests.
  • To execute or manage incident, problem and service requests including implementation of workarounds and changes including timely availability of major incident reports for any priority 1 incident and actively driving the implementation of appropriate counter measures.
  • To work with external customers to define requirements, solve technical issues and provide professional services.
  • Working to defined service level agreements and key performance indicators.
  • To assist in the building of knowledge and skills throughout the team and to work to continuously improve service to customers.
  • Managing technical service ramp-up (installation, configuration and coordination of setup tasks) for network platforms
  • With these skills you are a great candidate :

  • Experience in a multinational environment
  • English proficiency (B2-C1)
  • Experience in designing, operating and managing Networks Platforms in large scale enterprise environment.
  • A minimum of 2-3 years’ technical experience in the following technologies : Telecom Core PS Architecture, IP networking, switching and routing, mobile internet communication, protocols (IP / TCP, BGP / MPLS / IPSEC / L3-VPN).
  • Experience in troubleshooting and configuration of end points and telephony features.
  • Basic programming skills in UNIX Shell Scripting
  • Sounds like the perfect job? We’ve got even more to offer :

  • Work from Home You can get to work remotely from anywhere you choose!
  • Medical and dental services
  • Life insurance
  • Dedicated employee phone subscription
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Ongoing Education
  • You get to work with tried and trusted web-technology
  • Getting in on the ground floor of an technology changing company
  • Flexible Vacation
  • The future is exciting. Ready?

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