Established in 1994, TotalSoft is one of the most important providers of business software systems (ERP, HCM, CRM, DM and BI) in Central Europe.
TotalSoft is the preferred ERP solutions provider in Romania and one of the top 10 global providers of software solutions for the leasing industry.TotalSoft’s top products, Charisma ERP, Charisma HCM are market leader products in Romania, with relevant references in 8 industries: financial services, retail, distribution, production, construction, agriculture, medical and services.
Currently, TotalSoft has a team of +500 software specialists and projects in 45 countries on 4 continents
What you will do:
- Prepare offers, contracts and RFP/RFI responses for potential customers;
- Provide any necessary data or reports to the sales team and collaborates with the implementation teams in order to answer to customers‘needs;
- Follow up with customers and answer inquiries via email, telephone;
- Support the invoicing process;
- Offer support in the sales presentations prepared for customers and ensure their compliance with internal rules and procedures;
- Do any necessary administrative work including filing reports or presenting sales team with necessary documents;
- Update the internal application tools with the necessary information;
- Maintain up-to-date awareness of company activities, industry trends and government regulations.
- Collaborate with the Sales Support Manager to improve department’s activity;
- Stay up-to-date with new product and feature launches and ensure sales team is on board;
- Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience;
- Suggest sales process improvements.
What you’ll need to succeed:
- Customer oriented with excellent planning and communication skills (English is a must);
- Excellent verbal and written skills;
- Desire to learn;
- Good negotiating skills;
- Logic reasoning, analytical and strategic thinking constitues an advantage.
- We do things with energy, passion, and curiosity, and we’re backed by our culture of innovation;
- We offer a diversified range of activities in an international environment as well as a dynamic team with ambitious, yet realistic, objectives for the future, promoted by an open team and communication culture.
We offer a motivating package:
- Professional and friendly working environment;
- Training and on-going development opportunities;
- Exposure to challenging projects in various industries both local and international;
- Private medical services;
- Bookster subscription;
- 7Card & Worldclass subscriptions.
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