For our location in Brasov, Romania we are currently looking for a French speaking Support Consultant.
WHAT DESCRIBES YOU?
Rigorous and has a native curiosity in learning
Communicative and sociable
Assertive and proactive
You strive for continual improvement
Pedagogical approach to learning and teaching from and to others
Good organizer, able to act either independently or in a team
Capacity to act quickly and meet deadlines
You speak French at an advanced level (fluency in English is a prerequisite). Further languages are considered an advantage (Italian, Spanish)
You have an attitude oriented towards the customer
You are familiar with ITIL processes
You have an interest in Purchasing (eAuction, eSourcing, eProcurement, etc.). Experience in Purchasing is an advantage, but not mandatory.
Provide assistance to our Clients and their suppliers in order to use our unique web-based software solution
Tackle daily tasks arriving to the Customer Service desk
Recommend appropriate solution for customer requests, and coordinate with related teams to ensure the complete handling of the request
Proactively inform customers about issue status based on inputs, and clarify any questions
Ensure a positive customer experience throughout the entire process
Collaborate with our R&D Team based in Romania as well as with our team of business consultants in France, Italy, Spain and Germany.
WHAT WE OFFER
A dynamic team of strong professionals
Open and pleasant work atmosphere
Competitive salary package
Great private health insurance
Are you interested? We are looking forward to your application!
Please send your CV via e-Mail to jobs.brasov synertrade.com. Thank you!