Support Consultant with French
SYNERTRADE
Brasov
3 zile în urmă
source : EJOBS GROUP

Candidatul ideal

For our location in Brasov, Romania we are currently looking for a French speaking Support Consultant.

WHAT DESCRIBES YOU?

  • Rigorous and has a native curiosity in learning
  • Communicative and sociable
  • Assertive and proactive
  • You strive for continual improvement
  • Pedagogical approach to learning and teaching from and to others
  • Good organizer, able to act either independently or in a team
  • Capacity to act quickly and meet deadlines
  • YOUR QUALIFICATION

  • You speak French at an advanced level (fluency in English is a prerequisite). Further languages are considered an advantage (Italian, Spanish)
  • You have an attitude oriented towards the customer
  • You are familiar with ITIL processes
  • You have an interest in Purchasing (eAuction, eSourcing, eProcurement, etc.). Experience in Purchasing is an advantage, but not mandatory.
  • Descrierea jobului

    YOUR RESPONSIBILITIES

  • Provide assistance to our Clients and their suppliers in order to use our unique web-based software solution
  • Tackle daily tasks arriving to the Customer Service desk
  • Recommend appropriate solution for customer requests, and coordinate with related teams to ensure the complete handling of the request
  • Proactively inform customers about issue status based on inputs, and clarify any questions
  • Ensure a positive customer experience throughout the entire process
  • Collaborate with our R&D Team based in Romania as well as with our team of business consultants in France, Italy, Spain and Germany.
  • WHAT WE OFFER

  • A dynamic team of strong professionals
  • Open and pleasant work atmosphere
  • Competitive salary package
  • Great private health insurance
  • Meal tickets
  • Other benefits
  • Are you interested? We are looking forward to your application!

    Please send your CV via e-Mail to jobs.brasov synertrade.com. Thank you!

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