IPTV Back Office Software
Manning Global
Bucharest
9 zile în urmă

Our client, a global leading telecommunication vendor is recruiting for a IPTV Back Office Software Engineer to join their business in Romania.

Responsibilities :

Work utilizing pre-prepared Instruction SETS, Script commands, etc.

Ticket record and solve standard problems.

Interaction with other technicians, customer technical staff and other groups within Service Delivery organization.

Implement solutions / changes based on the work instructions.

Support for Problem and Capacity Management.

LINUX / SQL / application troubleshooting.

Escalate trouble tickets to 3rd level, 3rd parties.

Qualifications :

Bachelor degree or equivalent level gained by experience, in Information Technology / Electronics Telecommunications / Data communications Engineering.

Experience with ICT operations and maintenance support is a plus.

Experience in a monitoring environment using a network management system.

Experience in a Network Operations or IT service desk environment.

Good understanding of IT technologies.

LINUX : navigation, system health status, processes, find combinations commands SQL : basic SQL

commands, results of some queries, how to combine / sort tables

IPTV projects knowledge could be a plus

Previous experience in NOC environment could be a plus.

Team player.

Analytical and incident / problem resolution and prioritization skills

  • Operational awareness and ownership;
  • Hands-on, practical approach, know to get things done

    Willing to learn and constantly improve technical knowledge.

    Discipline on process adherence, reporting and administration.

    Fluent Romanian and English (written and spoken)

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