Answer Helpdesk queries from vendors and internal partners via phones and emails.
Conduct audits of invoices and expenses to ensure compliance with company policies.
Work to resolve discrepancies with clients and departments or individuals throughout the firm.
Provide accurate and helpful support with supplier inquiries.
Program administration and oversight of the company’s corporate card program.
Responsible for system administration of Concur, collaborating with technical teams to address problems and implement improvements.
Establish effective relationship with different partners within and outside the organization through written and verbal communication.
Must have very attention to detail and self-discipline, possessing the ability to identify connections / relationships in data or sophisticated scenarios.
Excellent written and verbal communication skills, with a customer service mentality is a must.
Experience working within a SaaS procure to pay or ERP system is preferred. Exposure specifically Workday ERP and / or Concur Travel & Expense systems would be beneficial.
Demonstrated intellectual curiosity and ownership mentality, displays a willingness to challenge the status quo leading to the creation and implementation of excellent processes.
Demonstrates the ability to think at the goal level (smart, agile, demonstrates common sense).
Qualifications we seek in you
College degree with a major in Finance or Accounting is preferred.
Communicative level of Portuguese, B2.
Candidates should have related experience but highly qualified candidates without experience could be considered.
Interpersonal skills and the ability to work independently and with a team.
Computer savvy with proficiency in Microsoft Excel.
What can we offer?
Stable job offers - employment contract
Work in a multicultural and diverse environment with employees from over 30 countries
Genpact supports professional trainings and great career development opportunities
Free access to our award-winning learning platform
Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information,