The Order Fulfillment Single Point of Contact is responsible for scheduling / rescheduling orders in accordance with the customer request and current material & capacity availability.
SPECIFIC JOB RESPONSIBILITIES
Schedules Tier 0-1 Orders using ATP;
Collaborates with Supply Chain and Master Scheduling to schedule Tier 2 Projects;
Releases Sales Orders to production;
Monitors open orders backlog;
Proactively chases late orders to ensure on time delivery and meet RDSL and PDSL targest;
Informs the sales offices of a production delay;
Expedites orders as per the customer request;
Works with the Co-ex Administrator team to facilitate Change Orders;
Looks for improvement opportunities and works with the BPH and BST Teams to implement them.
REQUIRED QUALIFICATIONS AND EXPERIENCE
2+ year experience in an administrative role;
Previous experience as an Order Administrator is a plus;
Languages : English advanced level plus any of : Italian / French / German / Spanish (level will be defined for each employment request);
PC skills : MS Office, Internet;
Knowledge and / or experience in using ERP / MRP systems is a plus.